Acronis Cyber Protect Cloud review

At a glance

The short version

What we liked

Backs up Microsoft 365 and Google Workspace accounts, the data most SMBs wrongly assume is already backed up
One product covers SaaS seats, laptops, servers and VMs together
Unlimited backup storage for Microsoft 365 workloads, with no overage charges
Mature vendor with a large regional MSP network, so local support is buyable

Where it falls short

Not yet hands-on tested by us, research based for now
No public price: sold through service providers, and licensing mixes per-workload, per-seat and per-GB models
The bundled anti-malware layer draws consistent MSP feedback that it needs supplementing, not replacing your antivirus
Backup windows can need real tuning on busy machines, per practitioner reports

Bottom line If your business runs on Google Workspace or Microsoft 365, understand one thing first: Google and Microsoft keep your service running, but deleted or corrupted data past the retention window is your problem, not theirs. Acronis Cyber Protect Cloud is one of the few products that closes that gap and covers your devices in the same console. Buy it through an MSP you trust, get the price in writing, and treat the bundled security layer as a bonus, not your whole defence.

The verdict

What Acronis Cyber Protect Cloud is, and who it is for

Acronis Cyber Protect Cloud is a backup platform with a security layer bolted on, sold not to you but to the IT companies and managed service providers who look after small businesses. If an MSP in Singapore or Malaysia quotes you "backup" today, there is a fair chance this is what they are quoting. That distribution model is the first thing to understand: you will usually buy this as part of a service, with the MSP running the console, and the quality of your experience depends on them as much as on Acronis.

The capability that earns it a page on this site is SaaS backup. Most SMBs assume Microsoft or Google backs up their email and files. In practice both run a shared-responsibility model: the service is theirs, the data is yours, and beyond retention windows and thin recycle-bin grace periods, a deleted mailbox or a ransomware-encrypted Drive is your loss. Cyber Protect Cloud backs up Microsoft 365 mailboxes, OneDrive, SharePoint and Teams, and Google Workspace Gmail, Drive, Contacts and Calendar, per seat, with Microsoft 365 workloads getting unlimited backup storage and no overage charges. It covers laptops, servers and virtual machines from the same console, which for a small business means one recovery story instead of three.

On price we will be straight with you, because Acronis is not: there is no public rate card. Licensing mixes per-workload, per-seat (Microsoft 365 seats come in packs of five) and per-GB models, and multiple review platforms flag the pricing opacity as a genuine user complaint. Your real price comes from your MSP. Get it itemised.

The practitioner consensus, drawn mostly from MSP communities since local SG and MY forum discussion does not exist, is consistent: the backup engine is trusted and recovery works, which is the job; the bundled anti-malware layer is convenient but most MSPs run dedicated endpoint security alongside it rather than instead of it; and backup windows on busy machines take real tuning. Acronis itself is a mature vendor, founded in Singapore in 2003, with a 5-star CRN partner rating in 2026 and no instability signal.

Who is it for? A business on Microsoft 365 or Google Workspace with an MSP relationship, or willing to start one, that wants SaaS seats and devices recoverable from one place. Who should pass? A solo operator wanting a cheap self-serve backup, who will find simpler direct-purchase tools better shaped for them. This is our research based read; a hands-on test is planned, and we will update and re-date the review when it is done.

Pricing

What it costs, as far as anyone will tell you

Acronis publishes no rate card for Cyber Protect Cloud; it is priced through service providers. We print no figure we cannot verify, and the one number circulating in older research did not survive a check against Acronis’s own pages.

What	Price	How it is licensed	What to ask your MSP
Devices & servers	Via MSP	Per workload (machine, server, VM) or per GB	Which model they resell, and the per-unit rate in writing.
Microsoft 365 backupThe SaaS gap	Via MSP	Per seat, sold in packs of five; unlimited backup storage, no overages	Price per seat, and confirm mailbox, OneDrive, SharePoint and Teams are all included.
Google Workspace backup	Via MSP	Per seat	Price per seat, and what of Gmail, Drive, Contacts and Calendar is covered.
Security add-ons	Via MSP	Modular: EDR, DLP and management packs are separately licensed	Exactly which security modules are in the quote, since the base anti-malware is not the full stack.

Why we print no number: the only honest answer is that your price depends on your provider, their commitment tier with Acronis, and which modules land in the bundle. Anyone quoting you a flat "Acronis costs X" figure is quoting their own packaging, not the product. Our rule on this site is that unverifiable prices do not get printed, the same rule we applied to SiteGiant and Lark. Get two MSP quotes and make them itemise per seat and per device.

SG & MY compliance

The local checks that matter

Microsoft 365 backup Per seat Mailboxes, OneDrive, SharePoint and Teams, licensed per seat in five-seat packs, with unlimited backup storage and no overage charges per Acronis’s documentation.

Google Workspace backup Per seat Gmail, Drive, Contacts and Calendar backed up per seat. If your business runs on Workspace, this is the gap most owners do not know they have.

Regional presence Strong Acronis was founded in Singapore in 2003 and sells here through a broad MSP network, so locally supported deployments are genuinely available.

Public pricing None Sold through service providers with mixed per-workload, per-seat and per-GB licensing. Multiple review platforms flag the opacity. Demand an itemised quote.

Bundled security layer Supplement it MSP practitioner feedback is consistent: the integrated anti-malware is a convenience layer. Most providers run dedicated endpoint security alongside it, and so should you.

Who it is for

Buy it, consider it, or skip it

Buy it if

Your email and files live in M365 or Google Workspace
You have, or want, an MSP relationship
You want SaaS seats and devices in one recovery story
You need local, supported deployment

Great fit for

SMBs with 5 to 100 staff on SaaS suites
Businesses with compliance or retention needs
Firms that have already had a data scare
Teams with servers or VMs plus laptops

Skip it if

You want cheap self-serve backup for one machine
You will not buy through a provider
You expect the bundle to replace your antivirus
You need a published price to compare on

FAQ

Questions buyers ask us

Does Microsoft 365 or Google Workspace back up my data?

Not in the way most owners assume. Both run a shared-responsibility model: they keep the service running, but beyond retention windows and recycle-bin grace periods, deleted or ransomware-hit data is your problem. That gap is the entire reason per-seat SaaS backup products exist. See our Google Workspace review for what the suite itself covers.

How much does Acronis Cyber Protect Cloud cost?

There is no public price, honestly. It is sold through managed service providers with licensing that mixes per-workload, per-seat (Microsoft 365 comes in five-seat packs) and per-GB models, so your real cost comes from your MSP’s quote. We print no figure we cannot verify against a vendor page. Get two itemised quotes.

What does Acronis back up in Microsoft 365?

Mailboxes, OneDrive, SharePoint and Teams, licensed per seat, with unlimited backup storage and no overage charges per Acronis’s documentation. Google Workspace coverage spans Gmail, Drive, Contacts and Calendar.

Is Acronis Cyber Protect Cloud an antivirus?

It includes an integrated anti-malware layer, but the consistent feedback from the MSP community that runs it daily is to treat that as a supplement, not your endpoint security strategy. Its core competence is backup and recovery; buy it for that, and keep dedicated endpoint protection.

Can I buy Acronis without an MSP?

Cyber Protect Cloud itself is built for service providers, so in practice you buy it as part of an IT service. Acronis also sells direct-purchase products under the same brand, including Acronis True Image for individual machines, which is a different product with a different buyer. Match the product to how you want it run.

Researched and written by

Wei Chun

Founder & Editor

I assessed Acronis Cyber Protect Cloud in July 2026 from Acronis’s own product and licensing documentation and practitioner feedback in MSP communities, since no local SG or MY forum discussion exists. I deliberately printed no price: the product is provider-priced and the figure in our earlier research notes did not survive verification. A hands-on test with trial access is planned; when it is done this review will be updated, re-dated, and moved to the tested state.

Reviewer profile → How we test → Corrections policy →

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