SiteGiant review

At a glance

The short version

What we liked

Marketplace sync across Shopee, Lazada and the local channels is its real strength
One place to manage orders and stock that are actually spread across marketplaces
Built in Malaysia for Malaysian sellers, with local onboarding
Plans scale by order volume, so a small seller is not priced like a large one

Where it falls short

Not yet hands-on tested by us, research based for now
It does not publish a price you can read without going through a quote flow
Gross-profit reporting draws repeated, specific complaints from named reviewers
Support responsiveness is the most common complaint across independent reviews
Billed annually, so the commitment is a year, not a month

Bottom line If most of your revenue arrives through Shopee and Lazada, SiteGiant solves a real and annoying problem: keeping stock and orders straight across channels that do not talk to each other. That is worth paying for. What we cannot do is tell you what it costs, because SiteGiant does not publish a figure we can verify, and we will not guess at one. Ask for the number in writing, and ask specifically about gross-profit reporting, which is where reviewers say it falls down.

The verdict

What SiteGiant is, and who it is for

SiteGiant is a Malaysian multichannel e-commerce platform. The problem it exists to solve is the one every marketplace seller in the region eventually hits: you are selling the same stock on Shopee, on Lazada, maybe on TikTok Shop and your own site, and none of those channels know about each other. You oversell an item, you refund an angry customer, you start keeping a spreadsheet, and the spreadsheet becomes its own job. SiteGiant puts the orders and the stock in one place.

It is good at that. Marketplace sync is the consistently praised part across independent reviewers, and it is the reason to look at the product at all. Onboarding also reviews well, which matters for a tool that has to be wired into several live sales channels without breaking them.

Two things temper the recommendation, and both come from named Malaysian reviewers rather than from us guessing. The first is gross-profit reporting, which multiple independent reviewers describe as needing manual correction, and which an independent Malaysian review site echoes. For a business whose margins are thin and whose whole point is moving volume across marketplaces, a profit report you cannot trust is not a small flaw. The second is support responsiveness, which is the single most repeated complaint we found.

The third thing is ours, and it is about how the product is sold. SiteGiant tiers its plans by monthly order volume, at 1,500, 3,000, 8,000, 10,000 and 30,000 orders a month, and it bills annually. That structure is sensible. But we could not verify a price. The figures on its pricing page are rendered in a way we cannot read and confirm, and the numbers floating around third-party sites did not agree with each other. Rather than publish a figure we cannot stand behind, we are publishing none. Ask them, get it in writing, and remember you are committing for a year.

SG & MY compliance

The local checks that matter

Shopee & Lazada sync Core feature The main reason to buy it. Orders and stock sync across the marketplaces that actually carry SEA e-commerce volume.

Malaysia first Built for it A Malaysian company selling to Malaysian sellers, with local onboarding. Named reviewers rate the onboarding well.

Published pricing Not verifiable Plans tier by monthly order volume (1,500 to 30,000 orders) and bill annually, but we could not verify a price figure from the vendor. Get the number in writing before you commit to a year.

Gross-profit reporting Known weakness Multiple named Malaysian reviewers report that gross-profit reporting needs manual correction. Test this against your own numbers during a trial.

Support Mixed Support responsiveness is the most repeated complaint in independent reviews. Weigh that against the annual billing commitment.

Who it is for

Buy it, consider it, or skip it

Buy it if

Most of your sales are on Shopee or Lazada
You are overselling stock across channels
You are based in Malaysia
You can commit for a year

Great fit for

MY marketplace sellers
Multichannel retailers
Sellers outgrowing spreadsheets
Businesses with real order volume

Skip it if

You need trustworthy profit reporting
You want to see a price before you talk to sales
You sell only on your own website
You want to pay monthly

Alternatives

If SiteGiant is not the one

EasyStore

E-commerce

7.4

The other local multichannel option, and it does publish its Singapore pricing openly.

from S$61/mo

Zoho Inventory

Inventory

Cleaner inventory and reporting, but no native Shopee or Lazada connector, which may be disqualifying.

free, then $39/mo

StoreHub

Point of Sale

7.9

If you also sell over a physical counter and need a real till.

from RM122/mo

FAQ

Questions buyers ask us

How much does SiteGiant cost?

We could not verify a price, and we will not print one we cannot stand behind. What we can confirm is the structure: plans are tiered by monthly order volume, at roughly 1,500, 3,000, 8,000, 10,000 and 30,000 orders a month, and billing is annual. SiteGiant does not put a readable figure on its public pricing page, and the numbers on third-party sites disagree with each other. Ask for the quote in writing.

Does SiteGiant sync with Shopee and Lazada?

Yes, and that is the whole reason to consider it. Marketplace sync is the most consistently praised part of the product across independent reviewers, and it solves the overselling problem that hits every seller running the same stock across several channels.

What do users complain about most?

Two things come up repeatedly from named Malaysian reviewers: gross-profit reporting that needs manual correction, and slow support. The reporting complaint is the more serious of the two, because thin-margin marketplace selling depends on knowing your actual profit per item.

SiteGiant or EasyStore?

Both are local multichannel tools and both sync to the marketplaces. EasyStore publishes its Singapore pricing openly, which counts for something, and is the friendlier pick if you also want a decent storefront of your own. SiteGiant is more squarely aimed at the seller whose business really lives on Shopee and Lazada. Neither has a support reputation to boast about.

Is SiteGiant good for Singapore sellers?

It is a Malaysia-first product and reads that way. A Singapore seller doing serious marketplace volume can use it, but should compare it against EasyStore, which publishes SGD pricing, and against Zoho Inventory if reporting quality matters more than native marketplace connectors.

Researched and written by

Wei Chun

Founder & Editor

I assessed SiteGiant in July 2026 from its own published plan structure and named Malaysian reviewers on independent review platforms. I tried to verify its pricing directly and could not, so this review deliberately carries no price figure rather than repeat an unverified one. This is not yet a hands-on test, so it carries a research based score.

Reviewer profile → How we test → Corrections policy →

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