At a glance
The short version
What we liked
- A real retail and F&B system, not a payment app with a counter bolted on
- Stock control, reporting and table management that a growing shop can lean on
- Priced in ringgit and built for the Malaysian market rather than translated into it
- Widely used locally, so staff often already know it
Where it falls short
- Not yet hands-on tested by us, research based for now
- Named reviewers repeatedly report hardware upgrades breaking printer compatibility
- Support quality is described as inconsistent by more than one reviewer
- There is no Singapore pricing page, so SG buyers are quoted in US dollars
Bottom line For a Malaysian cafe, restaurant or shop that needs stock and a proper till rather than just a way to take money, StoreHub is the default choice, and it earns that position. Go in clear-eyed about two things: the hardware is part of the deal and reviewers report being pushed into upgrades, and support is the weakest part of the product. If all you want is cheap payment acceptance, HitPay costs less and asks less of you.
The verdict
What StoreHub is, and who it is for
StoreHub is a Malaysian point-of-sale company selling a full retail and F&B system: a till, stock control, reporting, table management, and the hardware to run it on. It is the most complete POS covered here, and in Malaysia it is close to a default, which matters more than it sounds. Software that your next hire has already used is software you spend less time training people on.
The distinction worth holding on to is between a POS and a payment rail. HitPay is a cheap way to take money. StoreHub is a way to run a shop. If you need to know what stock you have, which items make money, and what table seven ordered, that is a POS problem, and a payment app will not solve it however good its rates are.
The pricing is worth reading carefully, because it is where the geography shows. StoreHub publishes ringgit pricing for Malaysia at RM122, RM235 and RM471 a month for Starter, Advanced and Pro. It does not publish a Singapore pricing page at all, and a Singapore visitor is served the international table in US dollars at USD 39, 79 and 149. That is a genuine signal about where the product’s centre of gravity is, and Singapore buyers should factor in currency exposure as well as the sticker price.
The consistent criticism, and it is consistent enough that we would not publish this review without saying it, concerns hardware and support. Named reviewers on Capterra describe hardware upgrades that broke printer compatibility and left them buying kit they had not planned for, and describe support as inconsistent. The software gets good marks. The relationship around it is where the complaints cluster.
We have assessed StoreHub from its published pricing and named public reviews rather than a full hands-on run, so it carries a research based score.
Pricing
What StoreHub actually costs
Verified against StoreHub’s own Malaysian and international pricing pages, July 2026. Hardware is charged separately and is not optional for most setups.
| Plan | Malaysia | International | What you get |
|---|---|---|---|
| Starter | RM122/mo | USD 39/mo | The till, basic stock and reporting. Enough for a single small shop. |
| AdvancedThe realistic one | RM235/mo | USD 79/mo | Advanced inventory and advanced reporting. This is where most growing shops land. |
| Pro | RM471/mo | USD 149/mo | Advanced security and API access. For multi-outlet operations. |
Two things the price table does not show you. First, hardware is a real cost and it is where reviewers report being caught out; budget for it and ask, in writing, what happens to your existing printers if the platform requires an upgrade. Second, there is no Singapore pricing page. A Singapore buyer is quoted the international rate in US dollars, which means your POS bill moves with the exchange rate. Neither of these is a dealbreaker, but both are the kind of thing you would rather learn now than on your second invoice.
SG & MY compliance
The local checks that matter
Who it is for
Buy it, consider it, or skip it
Buy it if
- You run a cafe, restaurant or shop
- You need stock control, not just payment
- You are in Malaysia
- You want one system for till and reporting
Great fit for
- MY F&B and retail outlets
- Multi-outlet operators
- Businesses hiring counter staff
- Shops outgrowing a cash drawer
Skip it if
- You only need to take payment
- You want no monthly fee
- You sell mainly online
- You cannot budget for hardware
Alternatives
If StoreHub is not the one
HitPay
Payments & POS
Cheaper and simpler if the problem is the cost of taking payment rather than running a shop.
SiteGiant
Multichannel
If your real sales floor is Shopee and Lazada rather than a physical counter.
Xero
Accounting
Where the takings need to land. Our top pick for the books.
FAQ
Questions buyers ask us
How much does StoreHub cost in Malaysia?
Is StoreHub available in Singapore?
Is StoreHub good for F&B?
StoreHub or HitPay?
What do users complain about most?
Researched and written by
Wei Chun
Founder & Editor
How this stays free: some links on this page are affiliate links, and we may earn a commission if you sign up through one, at no extra cost to you. This is a research based assessment, not a hands-on test yet, and we say so above. Our verdict is honest and never for sale. Full terms in our editorial policy and affiliate disclosure.